• Prepare your message component texts: Step 3.1
• Record message component texts: Step 3.2
• Edit the message profiles which contain the components that make up each message: Step 4
• Place a sample call to preview the messages: Step 7

Message components

The TNS PC comes with some pre-recorded message components that are used to make up a whole message. For example:

Component	Message
HELLO	Hello
INTRO	This is your Public Library
PAST	Our records indicate that a patron at this number has overdue materials
HOLD	The materials that a patron at this number requested are now available
REPEAT	To repeat this message please stay on the line
GOODBYE	Thankyou. Goodbye.

Hold pickup message components

If you use the hold pickup messages you can include a date component indicating until when an item will be held (time to pickup element from the Circulation loan rules).
The date components include dates of the month, days of the week, and month of the year. TNS uses these components to construct a date.

For example, to speak the date Wednesday, November 6, TNS combines the following components:

Component	Message
wed	Wednesday
nov	November
6th	Sixth

You will use the TNS Recording Studio in the next step to play and replace the pre-recorded message components with your own recordings.