You will need to edit the message profiles for your TNS system to incorporate your message components, recorded in step 3.2 and to set the call priorities and number of attempts to place a call.

1. Specify the components for each of your message profiles in the Message profile worksheet. You will need a profile for each message: Overdue, and Hold pickups (if used)
2. To view an existing message profile, open the TNS program on your TNS PC
3. From the TNS Main menu select:
   7 > Parameter setup
   Press Enter
   2 > Message profile
   Press Enter
4. At 01 MSG_ID line
   , type the file name in capitals, e.g. HPØ (zero)
   and press Enter
   
   TNS is case sensitive so be careful to type in upper case. If you type a profile name that does not exist, TNS assumes you are creating a new profile and displays the message You are adding a new item.
   Type end and press Enter to return to a blank message profile screen
5. TNS fills in the profile settings - see image below

   

   Hold pickup message (for a single location)

   Line	Value		Description
   01 MSG_ID	ODØ		file name of the message profile
   02 DESC	Hold pickup		text description of the message profile
   03 PRIORITY	1		order that a call is placed in a call loop. If you have two message profiles HPØ and ODØ, and want hold messages to be delivered before overdues, set the priorities HPØ - 1, ODØ - 2.
   04 MAX_ATTEMPTS	6		number of times TNS will try to place a call before marking it unsuccessful.
   05 MAX_DAYS	1		number of consecutive days TNS tries to deliver the message before marking it unsuccessful.
   06 COMPONENT_FILES	INTRO.MSG,  HOLD.MSG, [DATE].V, REPEAT.MSG, HOLD.MSG, [DATE].V		the message components you recorded in the Recording Studio

   The message delivers as: Hello. This is a recorded message from the Innovative Public Library. A member of this household has requested materials that are now available for pick up at the Circulation Desk. These materials will be held until Saturday, December 5. Please stay on the line and this message will repeat.
   A member of this household has requested materials that are now available for pick up at the Circulation Desk. These materials will be held until Saturday, December 5.

   TNS inserts the appropriate date files where the [DATE].XXX appears in the COMPONENT_FILES of a hold message profile (XXX is the file extension for the date components you specify).
   The [DATE] command automatically combines the date files to compose the TIME TO PICKUP element of the loan rule of the item. In the above example the [DATE] command consults the loan rule and inserts files SAT.V,DEC.V,5th.V to speak Saturday, December 5th.
   The [DATE] command automatically combines the date files to compose the TIME TO PICKUP element of the loan rule of the item. In the above example the [DATE] command consults the loan rule and inserts files SAT.V,DEC.V,5th.V to speak Saturday, December 5th.
   

6. To change a parameter, type the line number at the Change?
   prompt and press Enter
   
7. Use the keyboard arrow keys to move forward or backward in a field
8. Type over existing text
9. To insert new text without overwriting existing text, press Insert
   on your keyboard to enable the Insert mode. INS
   displays in the upper right-hand corner of the TNS screen to indicate you are using insert mode

   

10. At line 06 COMPONENT_FILES enter file names in all caps, comma separated, no spaces, e.g. INTRO.MSG,HOLD.MSG,[DATE].V
11. Press Enter to save your changes, or to accept the defaults
12. Type end and press Enter to exit without saving your changes