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| DAILY TNS PROCEDURES |
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Once you go live with TNS, after the first time, your regular daily procedure before printing any other notices will be:
- Transfer undelivered calls from the previous TNS run to the print queue on the Innovative server
On the TNS PC select from the Mainmenu:
2 > Upload to INNOPAC. and press Enter
Note: Be careful to upload undelivered calls once only. Uploading calls a second time will overwrite the initial load of calls and the notices will be lost.
- In your Innovative system, print or email the undelivered TNS notices as follows:
Connect to your Innovative server using Telnet or your regular method of connecting
From the Mainmenu select:
C > Circulation subsystem
A > Additional circulation functions
N > Print circulation notices
T > Print notices for unsuccessful TNS calls. You must generate unsuccessful TNS calls to print or e-mail before you instruct TNS to deliver new calls
- Select O > Print OVERDUE notices
- Follow the steps you normally take to print overdue notices: select a location and levels of notices to print
- You will see the menu entry:
T > TELEPHONE notices with xx items
- Press t and you will see a message
xx items queued for TNS delivery. Press SPACE to continue
A new batch of telephone notices is automatically sent to a TNS file on your Innovative server
- If you use TNS to deliver Hold Pickup notices, select:
H > Print HOLD pickup and cancellation notices
P > Print hold PICKUPS TNS does not deliver hold cancellation notices
- To transfer these files of notices to TNS go to your TNS PC:
- From the TNS Mainmenu select: 1 > Download from INNOPAC. The latest telephone notices are now in TNS and ready for delivery.
- Select 3 > Call Processing
- Start with morning wakeup or press Enter to view and begin with another loop.
- Then press G to go. TNS begins its calling loop and delivers calls unattended throughout the day using the master times you set in step 8.2.
- Press q or esc to exit to the TNS Mainmenu.
- The next day, start the procedure again on your TNS PC. See (1) above:
Transfer undelivered calls from the previous TNS run to the print queue on the Innovative server.
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