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When running TNS notices for the very first time after you have recorded, tested, and contacted your Innovative Technical specialist, the procedure will be as follows:
- Connect to your Innovative server using Telnet or your regular method of connecting
- From the Mainmenu select:
C > Circulation subsystem
A > Additional circulation functions
N > Print circulation notices
- Select O > Print OVERDUE notices
- Follow the steps you normally take to print overdue notices: select a location and levels of notices to print
- You will now see a new menu entry:
T > TELEPHONE notices with xx items
- Press t and you will see a message
xx items queued for TNS delivery. Press SPACE to continue
A new batch of telephone notices is sent to a TNS file on your Innovative server
- If you use TNS to deliver Hold Pickup notices, select:
H > Print HOLD pickup and cancellation notices
P > Print hold PICKUPS TNS does not deliver hold cancellation notices
- You will now see a new menu entry:
T > TELEPHONE notices with xx items
- Press t and you will see a message
xx items queued for TNS delivery. Press SPACE to continue
- To transfer the files of notices from your Innovative server to TNS for delivery, go to the TNS PC
- From the TNS Mainmenu choose:
1. Download from INNOPAC. Telephone notices are now in TNS and ready for delivery
- To begin calling, from the TNS Mainmenu select:
3 > Call Processing
- Start with morning wakeup Press Enter or to view and begin with another loop
- Press G to go and begin calls processing
TNS begins its calling loop and delivers calls unattended throughout the day using the master times you set in step 8.2
- Press q or esc to exit to the TNS Mainmenu
Go to the next step for the daily TNS procedures.
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