FIRST TIME
When running TNS notices for the very first time after you have recorded, tested, and contacted your Innovative Technical specialist, the procedure will be as follows:

  1. Connect to your Innovative server using Telnet or your regular method of connecting
  2. From the Mainmenu select:
    C > Circulation subsystem
    A > Additional circulation functions
    N > Print circulation notices

  3. Select O > Print OVERDUE notices
  4. Follow the steps you normally take to print overdue notices: select a location and levels of notices to print

  5. You will now see a new menu entry:
    T > TELEPHONE notices with xx items
  6. Press t and you will see a message
    xx items queued for TNS delivery. Press SPACE to continue
    A new batch of telephone notices is sent to a TNS file on your Innovative server

  7. If you use TNS to deliver Hold Pickup notices, select:
    H > Print HOLD pickup and cancellation notices
    P > Print hold PICKUPS TNS does not deliver hold cancellation notices

  8. You will now see a new menu entry:
    T > TELEPHONE notices with xx items
  9. Press t and you will see a message
    xx items queued for TNS delivery. Press SPACE to continue

  10. To transfer the files of notices from your Innovative server to TNS for delivery, go to the TNS PC
  11. From the TNS Mainmenu choose:
    1. Download from INNOPAC. Telephone notices are now in TNS and ready for delivery
  12. To begin calling, from the TNS Mainmenu select:
    3 > Call Processing
  13. Start with morning wakeup Press Enter or to view and begin with another loop
  14. Press G to go and begin calls processing
    TNS begins its calling loop and delivers calls unattended throughout the day using the master times you set in step 8.2
  15. Press q or esc to exit to the TNS Mainmenu
Go to the next step for the daily TNS procedures.

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