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| ADD A MESSAGE PROFILE |
You need to add a new message profile only if you acquired more than one phone line and multiple hold pickup location profiles,
or if you need to replace a deleted message profile.
- Prepare your Message Profile as explained in Step 4, using the Message Profile Worksheet
- From the TNS Main menu select:
7 > Parameter setup
Press Enter
2 > Message profile
Press Enter
- At 01 MSG_ID line
, type a message profile name in capitals. Each message ID must begin with HPØ or ODØ, followed by text to identify the branch. each profile name can have a maximum of 8 characters. e.g., HPØmain, HPØsouth
- In line 06 COMPONENT_FILES enter the exact message component file names
- Enter the component file names in capitals, comma separated, no spaces, e.g.:
INTRO.MSG,HOLD.MSG,[DATE].V,REPEAT.MSG,INTRO.MSG,HOLD.MSG,MAIN.MSG,[DATE].V,GOODBYE.MSG
TO VIEW MESSAGE PROFILES
When you create and edit message profiles, they are saved in your TNS software. To see a list of your message profiles and check that the file components are correct:
- from any TNS menu, press function key F9 on your keyboard until text on the screen clears and you see the command line prompt, a colon :
at the bottom of the screen
- type LIST ENS.MSG in upper case - note there is a space between LIST and ENS. A list of your message profiles displays
- to see more of the list type e and press Enter
- to return to the TNS Main menu, at the colon prompt :
type ENS in upper case
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