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Marking Items as Lost
Millennium Circulation enables you to mark an item as lost. You can use this feature when a patron reports that a checked out item has been lost.
To mark one or more items as lost by a patron:
- Retrieve the patron record.
- Choose the Checked-Out Items tab.
- In the table of items checked out to the patron, select the items to mark as lost by checking the appropriate boxes in the All column.
- Choose the Mark Lost Items button.
Millennium Circulation displays the selected items in the Mark Lost Items window. By default only the first item is selected.
There are four buttons at the bottom of the Mark Lost Items window:
- If you choose Cancel, the items will not be marked lost.
- View Item allows you to view the full item record for any item being marked as lost. Note that the status has not yet changed to Lost.
- Update Bill allows you to change the amount of a bill for a lost item. Select the item whose bill should change. Choose the Update Bill button and the Updating Bill dialog displays. You can update the amount to be charged for Item Cost, Processing Fee, or Billing Fee. You can also reduce the amount owed to zero by entering a zero amount for each element in the bill. Millennium Circulation updates the bill amount for the item when you choose OK; choose Cancel to close the dialog without updating the bill.
- Add Bills is used to mark the items as lost. Millennium Circulation would prompt you to cancel any holds that exist on the item. Note that the lost items will no longer display on the Checked Out Items tab. To view the items after marking them as lost, click on the Fines tab.
For additional information, refer to the User Manual:
Page # 100069: Marking Items as Lost
Page # 100070: Changing the Billed Amount
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