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Renewing Items
In general, the Loan Rule for the transaction (specified in the item record's Loanrule field) determines whether the patron can renew the item, and how long to extend the loan period.
There are several ways to renew items. It can either be done from Circulation Desk mode, or from the Renew mode.
Starting from a patron's record in Circulation Desk mode, there are three methods you can use:
- If the patron brings you the items for renewal, you can scan those items in the Check Out tab
- From the Checked Out Items tab you can select the items that the patron wants to renew and choose the Renew button
- From the same tab, you can use the Change Due Date button.
A. Renew items by scanning them from the patron record
1. Retrieve the patron record and be sure the Check Out tab is selected. Scan the item barcode. The system will prompt you to confirm the item should be renewed.
2. Click Yes. If the item is eligible for renewal, the system will display the new due date. Millennium Circulation uses the relevant Loan Rule to calculate the due date for the renewal.
If you'd like to change the Due Date for an item that you just scanned, Millennium Circulation allows you to modify the due date for that renewal, using the Change Due Date button. Make sure you do it before processing the transaction by closing out of the patron record. For instructions on how to use the Change Due Date button, see below.
B. Renew items using the Renew button
1. Retrieve the patron record and switch to the Checked Out Items tab.
2. Select the items to renew by checking the appropriate boxes in the All column.
3. Choose the Renew button.
Millennium Circulation attempts to renew each of the items that you have selected using the Loan Rule for the transaction.
If you'd like to change the Due Date for an item that you just renewed, Millennium Circulation allows you to modify the due date for that renewal, using the Change Due Date button. It is important to do so before closing out of the patron record, while the Status column still indicates that the items have just been renewed.
Otherwise, using the Change Due Date button will count as an additional renewal. For instructions on how to use the Change Due Date button, see below.
C. Renew items using the Change Due Date button
If you use the Change Due Date button, Millennium Circulation allows you to specify the due date for the renewals, instead of using the Loan Rule to determine the date.
1. Select the items to renew, or the already renewed items whose due dates you want to change. Choose the Change Due Date button.
2. Millennium Circulation displays the Change Due Date dialog. You may choose a date up to 365 days from the current date. To move forward one month, click on the single right arrow (>). To move forward one year, click on the double right arrow (>>).
3. To select a date, it is important that you actually click on the date you would like and have the text at the top of the dialog box change. Then click OK.
D. Renew items from the Renew mode
Change to Renew mode on the Navigation Bar.
This is Renew - No Patron mode, which allows you to renew books without retrieving a patron's record. Simply scan in the item barcode, and Millennium Circulation will attempt to renew the item as previously discussed.
Millennium Circulation uses the relevant Loan Rule to calculate the due date for the renewal. There is no possibility to set the date manually.
Regardless of the method you use, you may sometimes encounter messages, depending upon the status of the item you try to renew.
When you attempt to renew an overdue item, the behavior of Millennium Circulation depends on whether the patron has been fined. Note that if you are renewing an overdue item, Millennium Circulation will always calculate the due date from the date of the renewal, even if your system is set to renew from the original due date.
When the patron owes a fine, Millennium Circulation displays the money owed by the patron and offers three options:
- Don't renew. Millennium Circulation does not renew the item.
- Renew and add fine. If the item was not billed, the system adds the fine to the patron record. If the item was billed, the system reduces the Money Owed field to reflect the new bill.
- Renew with no fine. Millennium Circulation renews the item and cancels the entire fine or bill.
When you renew multiple items Millennium Circulation tries to renew each item you selected in the order that it appears in the table. If Millennium Circulation prompts you to make a decision for an item, it will put the focus on that item's row.
There are some other messages you may encounter when attempting to renew items:
- You will see this message and not be allowed to renew the item if it is on hold for another patron.
- If a patron tries to renew an item too soon after it has been checked out (according to the Loan Rule), you will see a message indicating that the item is too soon to renew.
- Also, if the number of renewals has exceeded the maximum number of renewals allowed you will see a message that this person has too many renewals on this item.
For additional information, refer to the User Manual:
Page # 100060: Renewing Items
Page # 100062: Renewing Items from a Patron's Record
Page # 100063: Calculating the New Due Date for a Renewal
Page # 100064: Changing Due Dates for Renewed Items
Page # 100065: Renewing an Overdue Item
Page # 100066: Possible Messages (Renewing Items)
Page # 100061: Renewing Items Without a Patron's Record
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