Your TNS PC and software were set up by an Innovative Technical Specialist.
When you are ready to start using TNS to deliver overdue and/or hold pickup notices you need to contact the same Technical Specialist and request that he or she turn on TNS notice delivery.
- Check that you have completed all previous steps in this tutorial to set up the TNS parameters
- Contact your Technical Specialist by phone or email to schedule a time for TNS notices to become active
- Remember to allow time for the Technical Specialist to schedule your request
- If the Technical Specialist is not available, please contact the Help desk
- As soon as the Technical Specialist activates TNS, your Innovative circulation system will collects notices for TNS and you can start to deliver notices by phone
- See step 10: Go Live for details
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