CHECK THE TNS PC INTERNAL CLOCK
Innovative recommends that you check the PC's internal clock everytime you start the TNS software. If the clock is incorrect, calls will not process correctly.

Check the time as follows:

  1. on the TNS PC, before you start the TNS program, go to the DOS prompt, e.g. C:\TNS\ENS6
  2. type the word time
  3. the PC's time displays
  4. enter a new time if necessary, in the format 08:12a
    (for AM), or 04:10p
    (for PM)
  5. from the DOS prompt, type go
    to restart the TNS program

TNS does not automatically reset the time, so if your TNS program has not been used for 24 hours or longer, we recommend that you reset the time by following the steps above.

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