The PC shipped with your TNS software must be for dedicated use only. Do not install other software programs or applications on the PC.
- The PC must connect to your library’s Innovative server via a dedicated network port using a static IP address. Supply the IP address to your Technical Support Specialist
- Install the TNS PC in an area that has easy access to a working phone line (or multiple lines if your library acquired this option). The TNS PC also needs to be close to a computer with access to the Innovative system
- If you have questions about hardware installation, contact the Technical Support Specialist who set up your machine. He or she should already have been in touch with you in preparation for shipping the hardware
- For questions about the TNS software installed on the TNS PC, please contact your Technical Support Specialist
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