GO LIVE!
Checklist to go live with TNS:

  1. You have recorded all message texts, Step 3: Record messages

  2. You have completed the message profiles for all messages your library will be using (overdue and/or hold pickup). See Step 4: Edit message profiles, and Step 5: Specify Hold pickup locations (optional)
  3. You have defined the TNS area code matrix, Step 6, and placed sample calls: Step 7
  4. You have set up the calling schedule. See Step 8
  5. As soon as the Innovative Technical Specialist has turned on TNS: Step 9, your system will be ready to deliver telephone notices to your patrons

You will go live in two steps:

  1. Use TNS for the first time, then
  2. Your daily TNS procedures


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