Checklist to go live with TNS:
- You have recorded all message texts, Step 3: Record messages
- You have completed the message profiles for all messages your library will be using (overdue and/or hold pickup). See Step 4: Edit message profiles, and Step 5: Specify Hold pickup locations (optional)
- You have defined the TNS area code matrix, Step 6, and placed sample calls: Step 7
- You have set up the calling schedule. See Step 8
- As soon as the Innovative Technical Specialist has turned on TNS: Step 9, your system will be ready to deliver telephone notices to your patrons
You will go live in two steps:
- Use TNS for the first time, then
- Your daily TNS procedures
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