EMAIL & PRINTED NOTICES
If your library also uses the optional Circulation Notices Via Email software (product code 305A), notices will automatically default to email. If your patron records contain both a phone number (in the TELEPHONE field) and an email address (in the EMAIL ADDR field), patrons will receive notices only via email.

If you want some patrons to receive e-mail notices and some patrons to receive telephone notices, you can accomplish this by entering the patron's email address in a field other than the EMAIL ADDR field (e.g., NOTE field). The absence of the EMAIL ADDR field will cause notices to default to TNS.

With both Circulation Notices Via Email and TNS, you have the option to print notices. After you generate overdue or hold pickup notices in your Innovative Circulation module:

C > CIRCULATION subsystem
A > ADDITIONAL circulation functions
N > Print circulation NOTICES
O > Print OVERDUE notices or P > Print hold PICKUPS

You'll see the following menu:

T > TELEPHONE notices with XX items
E > E-MAIL notices with XX items
C > CHANGE method of sending notices

If you choose C you will have the choices:

T > Transfer TELEPHONE notices to print queue
E > Transfer E-MAIL notices to print queue

Note: You may change telephone or email notices to print, but you cannot change telephone notices to email or vice versa. Once you have transferred notices to print, you cannot change them back to telephone or email.



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