At the bottom of each page are links to the next and previous pages. We recommend you follow through the tutorial steps using the
  and  

Within pages there are links to other pages in the tutorial. Use your browser's Back button to return to your previous place in the tutorial.

Links to pages outside the tutorial open in a separate browser window. To return to the tutorial, close the external link window, or click on the tutorial window to make it active.

HOT TIP is used to highlight information that either illustrates or expands a point in the tutorial text.

Recommended Software and Hardware Settings:

For optimal viewing:

  • Internet Explorer 9 and higher
  • Mozilla Firefox 12.0 and higher
  • Safari 4.1 and higher
  • Google Chrome 10 and higher
  • Opera 10.63 and higher

Monitor setting: 1024 x 768 resolution or higher, with browser window maximized

Colors: at least 256 or higher

Download

Customers who would like to mount this tutorial on a local server for the use of their staff, without having to allow them full access to CSDirect, may download the tutorial as a [size of 3.04MB] file.

After the file has been downloaded and unzipped into the Local directory of choice you will see a list of individual html pages. Double click to open a page called index.html and the tutorial will be accessible. Once it has been downloaded locally, you may choose to open it in a web editor and insert local policies, practices or notes.

Please note that internal links to the Sierra WebHelp will result in a "page cannot be found" error message since the tutorial uses a relative addressing system.

Please contact us if you have , or .