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| Collecting Money for Fines and Bills | ||||||||||
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To collect money for a patron's outstanding charges:
Retrieve the patron's record and select the Fines tab. Millennium Circulation lists the total amount owed from all charges for the patron in the Total field. For each charge, Millennium Circulation lists the Status, Title, Location of the item or where the charge was generated, and the Amount. 
In the table of the patron's outstanding charges, select the charges for which you want to collect money. As you select and de-select charges, Millennium Circulation adjusts the Amount selected field. 
After you have selected the charges for which you want to collect money, choose the Collect Money button. Millennium Circulation prompts you to enter the amount to collect. 
The dialog initially displays the total amount of the selected charges, which corresponds to the value of the Amount Selected field.
If the patron is paying the selected amount, choose OK. Millennium Circulation displays a receipt for the selected charges. 
To print this receipt, choose the Print button. To close the window without printing, choose the OK button. If the patron is paying less than the selected amount, after choosing Collect Money key that amount and then choose OK. Millennium Circulation asks if you want to waive the remaining fines. 
If you choose Yes, Millennium Circulation waives the remaining amount, that is, the total amount of the selected charges minus the reduced amount you entered above. If you answer No, Millennium Circulation applies the reduced amount against each of the selected items, starting with the first charge in the group, until the reduced amount is exhausted. For this reason, it is important that you choose the specific items for which you want to collect money. Millennium Circulation displays a receipt for the selected charges 
and updates the status of any charges that receive only a partial payment (e.g., from Overdue to Remaining Overdue). 
Millennium Circulation also allows you to waive charges without taking a partial payment. After you have selected the charges that you want to waive, choose the Waive Charges button. Millennium Circulation asks if you want to waive the fines. 
If you answer No, Millennium Circulation does not waive the selected fines. If you choose Yes, Millennium Circulation waives the entire amount of the selected fines.
After you waive fines, Millennium Circulation displays a receipt with a zero amount paid. 
For additional information, refer to the User Manual: Page # 100071: Collecting Money for Fines/Bills Page # 100072: Collect Money Page # 100073: Waive Fines Page # 100074: Printing Receipts Page # 100075: Possible Messages (Collecting Money) |
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